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Summary of Samsonite Customer Service Calls

7 TOTAL CALLS
100% SUCCESSFUL CONNECTIONS
02:48 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Samsonite to Ask about:

Return/ Replace:

  • “Problem with return”

Other:

  • “Case not closing after one trip use”
  • “Lock code change”

About Samsonite

Top 5 Samsonite Products

Suitcase, Warranty, Backpack, Bag, Omni Pc Suitcase

Top 5 Likes about Samsonite

Purchases in the past, Initial quality, I will never buy again, Customer service, Sales staff at the samsonite store

Top 5 Dislikes about Samsonite

Customer service, Poor quality, No response to e-mail, No customer care response, Misleading warranty

Summary

Samsonite is one of the biggest American multinational luggage manufacturers and retailers. The products of the company are ranging from large suitcases to small toiletries bags as well as briefcases. Samsonite was founded in Denver, Colorado, USA in 1910. It was started by Jesse Shwayder. The company began to use the trademark Samsonite in 1941. In 1966 it changed its name to Samsonite. Currently the company is headquartered in Mansfield, MA. It also has a registered office in Luxembourg which is listed on the Hong Kong Stock Exchange. Forty percent of all Samsonite hard luggage is manufactured at the plant of the company in Nashik, India. The products of Samsonite go under such brands as Samsonite, American Tourister, Lacoste bags and small leather goods, Timberland bags only, and Hartmann Luggage.

Samsonite reviews and complaints

Samsonite is ranked 4 out of 21 in Luggage category

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Samsonite Stats

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