1.0
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Reliability
Usability
Value for money
Warranty
0 comments

Bought a High Sierra backpack and matching Travel Bag on wheels. Paid $180 at Macy's in Aventura Mall.

On a recent trip I noticed the end of the Bag, above the pull along wheels had split horizontally right along the seam. WTF?

It had been on and off about 6 flights since purchase and 1 cruise. Surely it should last longer than that? Well maybe not.

Have a look at the Exclusion List from Samsonite as they try to wriggle out of Warranty Claims. Seems that Air Travel is NOT for your Samsonite Luggage, as it might be damaged by those Ruffians who handle your bags on, and off the plane.

Would I buy their products again...yes...when Pigs learn to fly.

Reason of review: Bad quality.

Monetary Loss: $180.

Preferred solution: Let the company propose a solution.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like