Not resolved
0 comments

We would actually like to thank you for a great product!We have used the Samsonite spinner upright luggage for quite a few years, we have been all over the US, Mexico, and on several cruises with this luggage.

The larger ones (I think 25") we use more often and they are now starting to fall apart. I am getting ready to purchase 2 more of the same model. We were wondering though if you would like us to send one of the more used bags to you so that you can evaluate solutions to upgrade your product or if the picture we have attached will be adequate for your evaluation.

One of the other problems with this piece is the zipper sometimes separates, I usually can re-zip and it goes back in place, but we purchased luggage belts just in case.If free shipping for our new luggage is available to Alaska we will order directly through you, if not we will go through JCP.

This person wrote the review because of good customer service of samsonite spinner luggage from Samsonite and attached a photo. Reviewer claimed that he or she wants Samsonite to read this review and look into the issue (if any).

Author liked the most product. The author asks this business to contact him/ her to briefly discuss his/ her positive experience with the company.

We collected other reviews about products and/or services offered by Samsonite for you to read. This information may help you with your purchase decision.

Had an Experience with Samsonite?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Discountmugs - Terrible Company!!! Discountmugs "If I could give negative stars, I would! This company took 8 days to make our 40 wine glasses, 36 coffee mugs and 50 coasters. Then another 6 days for..." Read more Samsonite - Asian Warranty doesn't cover luggage casing, less than 1 year old Samsonite "The casing on the carry-on luggage I bought my husband in Singapore cracked less than 1 year later. The Service Centre said it wasn't covered by the warranty because it could..." Read more Samsonite - Luggage Review from Colombo, Western Province Samsonite "I've bought this luggage with a 3 years manufacturers warranty in April 2014. The edge wires on both sides have opened up due to poor quality covering and when..." Read more Zerowater - Filter is a piece of garbage. Zerowater "Bought the pitcher, filter, and meter combo a few years ago, and we've loved it up until we purchased the latest pack of filters a couple months ago. A month..." Read more Pottery Barn - No one care once you received order Pottery Barn "I order logan office furniture set with two cabinets, two hutch and one desk in HEWN OAK finish. I received furniture and it is good quality but one cabinet has..." Read more Rooms To Go - Fake "Top Grain Leather" Rooms To Go "I am on my third couch from Rooms to Go because of the poor quality. The "top grain leather" wore through the top layer revealing fabric in less than 8..." Read more BATTERIES PLUS ARE FRAUDULENT COMPANY Batteries Plus "In other words,be prepared to argue with a wall when you try to bring a battery back for warranty replacement. Bought a battery in Dec 2016,in Sept 2017 it kept..." Read more Seniorpeoplemeet - Bad experiences Seniorpeoplemeet "Someone Hijacked my count All of my profile Identity profile was erased someone else's Profile picture was in my place and all my photos uploaded disappeared. I want answers to..." Read more