Samsonite - Review about Luggage from Colombo, Western Province

I've bought this luggage with a 3 years manufacturers warranty in April 2014. The edge wires on both sides have opened up due to poor quality covering and when I contacted Samsonite South Asia they just washed their hands off saying that it's due to usage.

Luggages are not used daily or monthly. How can wires come out in a little more than a year? This is crazy. Especially a Samsonite brand.

If I had to replace a luggage every year why should I buy a branded luggage?

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Product or Service Quality
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Reason of review:
Bad quality
Product or service
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review #657997

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