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I bought a samsonite bag latest product "new secure" in last month for travelling the abroad, but I think I got the worst quality product its inner packaging belt are broked and very brittle plastic material I went to store for getting the service but store clerk said me that he required at least 20 days for such complaint of repairing, finally I purchased another bag for travelling in imergency, I loose another 15k for another new bag.

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Samsonite. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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