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I just want to let everybody know, someone working at samsnoite store located at Citadel Outlet shopping mall in Los Angeles should be fired !The person have no patience at all for answering any question .

She give us very unfriendly look as we walking into the store. And when we as for a brand new luggage which we were about to purchase , she said we don't have any.

Can you believe they only prepare 2 sample luggages for the huge purchasing demands everyday ?This is rediculous.She has a very bad attitude to us for no reason and it's very unhappy shopping experience at that store .

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of samsonite customer care. Samsonite needs to read this review and look into the issue (if any) according to poster's claims.

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