SAMSONITE PRO DLX3 - NOT DURABLE

54 of 81 Samsonite reviews

My Samsonite Pro DLX3 55cm Spinner carry-on luggage was completely useless after its 4th trip within two years.Samsonite customer service is medieval.

They simple went silent after I presented them with proofs of the damaged bag. Their promised 10 year guarantee is only a gimmick. Given that the model which I purchased was advertised as one of their best, I can only conclude that Samsonite bags are better avoided by anyone who desires hassle-free trips. I have included photos for evidence.

These photos are only part of the ones that I made available to Samsonite.There are still more which I intend to upload later.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
    • Nothing
  • What I disliked
    • Customer service

Product or service
Carry-On Luggage
Review category
Travel
review #559253 by
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