Product: Samsonite Suitcase Clear all filters (0 of 37 reviews match)
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I placed an order on Black Friday. On Tuesday, the same item was $20 less expensive. Because there was no phone number to call, I contacted customer service via the text chat on Sansonite’s website. I explained what happened and expected a simple solution. Rather than...
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1.9
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Samsonite Suitcase
#1410011
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Dear Customer Service, I have been a loyal and faithful customer of your for many many years. Over the years I have bought many many items in excess of 6 products. The reason why today I reach out to you is because I've had problem with particular product which is the...
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Samsonite Suitcase
I didn't like
  • Improve service quality
#1335519
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Samsonite - They don’t honor the warranty
Samsonite - They don’t honor the warranty
I have a Lift Easy Samsonite suitcase. The threads were unraveling on a corner where the zipper and the material are sewn together. The zipper was damaged/ pulled apart when I attempted to force the zipper open to get my belongings out. The threads had tangled up in...
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1.0
Product
Samsonite Suitcase
#1309485
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Samsonite - Case not closing after one trip use

Samsonite - Case not closing after one trip use
No open on saturdays no result
Product
Samsonite Suitcase
#1248554
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Samsonite - Spare parts in Israel

Samsonite - Spare parts in Israel
Samsonite - Spare parts in Israel
Samsonite - Spare parts in Israel
Dear Madam/Sir Last February I bought In Washington this Samaonite luggage. On my first trip one of the wheels disappeared. Your agent in Israel has no spare parts for this kind of luggage. Kindly send a new wheel Thanks and regards David Shapira shap1@netvision.net.il +972545337620 {{REDACTED}}
Product
Samsonite Suitcase
I didn't like
  • No customer care response
#1215500
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Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
Samsonite - Worst quality. Broken in first journey after buying .
We have been using Samsonite from last 13 years . In summer 2017 we bought three luggages as we trust Samsonite. We took it for first journey and noticed it was broken . When we returned back to Moscow and gave it to shop for warranty they charged us with 5000 rub more...
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Product
Samsonite Suitcase
I liked
  • Initial quality
I didn't like
  • Did not repair carry-on
  • Misleading warranty
  • Customer service
#1188562
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My husband and I bought some samsonite light weight bags and used the large bags for a return flight from Newcastle to Brisbane but on the return flight home they got damaged, samsonite will not replace or refund these two bags and now the airline are saying they will...
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1.0
Product
Samsonite Suitcase
#1181251
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Samsonite S'cure spinner 75cm defect
I just bought it nov. 24,2017 at bleucerise polygone bezier France.when i put my stuff weighing 23kg and if i lift it using the side handle ,the both sides are slightly oppening...is that normal?
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2.3
Product
Samsonite Suitcase
#1140499
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I WAS TOLD YES LIFETIME WARRANTY WOULD COVER REPAIR TO THE LOCKS ON MY SAMSONITE LUGGAGE.HOWEVER I WOULD HAVE TO PAY SHIPPING COSTS $70 TO SHIP MY SUITCASE FROM DELAWARE TO NY.I WAS TOLD YES LIFETIME WARRANTY WOULD COVER REPAIR TO THE LOCKS ON MY SAMSONITE LUGGAGE...
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Samsonite Suitcase
#1114257
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Samsonite - Not a happy Camper.

I buy my samsonite luggage 2 months ago. i went on vacation only to return home unpacking my stuff i notice the thread on my luggage is opening up. on the front pocket there is no thread on thevright side. i love my luggage Help me please.
2.1
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Product
Samsonite Suitcase
#1113073
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