3.8
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
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Hello, I visited your store in St.Augustine today and ended up buying my first Samsonite luggage piece!

I had always dreamed of owning one, but only today did that dream come true! I have to admit though, that I could not afford the piece that I liked the most...however, I am very happy with my acquisition!!! I wanted to comment that Mr. (I forgot his name) sales person 50421 was fantastic offering very professional yet personal customer service.

Half of the reason that I ended up spending more than I had thought, was his sales abilities and personality.

It was a great experience for me and wanted to let you know about it....Keep up the good work!

Review about: Samsonite Sales Representative.

Reason of review: Good customer service.

I liked: Customer service, Products.

I didn't like: Not having a mirror in the store, I could not really afford the piece i wanted.

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