Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Hello, I visited your store in St. Augustine today and ended up buying my first Samsonite luggage piece!

I had always dreamed of owning one, but only today did that dream come true! I have to admit though, that I could not afford the piece that I liked the most...however, I am very happy with my acquisition!!! I wanted to comment that Mr. (I forgot his name) sales person 50421 was fantastic offering very professional yet personal customer service.

Half of the reason that I ended up spending more than I had thought, was his sales abilities and personality.

It was a great experience for me and wanted to let you know about it.... Keep up the good work!

Product or Service Mentioned: Samsonite Sales Representative.

Reason of review: Good customer service.

I liked: Customer service, Products.

I didn't like: Not having a mirror in the store, I could not really afford the piece i wanted.

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