Samsonite - Warranty
Hi,my suitcase handle maked same problem 3 times in 4 months.Each time service cant fix it .Than I want to change it with new suitcase in warranty with right the rule regulation.Unfortunately your distrubutor DESA in Turkey did not without any acceptable reason.
I have bill and waarant paper.
Last 2 monts nothing change ,suitcase still in service.
ฤฐnformation of Suitcase:
24.05.2012 Bill Date
Aeris Spin 68 Black
D189***** ** *U 2123****
23404 **** *BEU AERฤฐS SPIN
UNDER BARCODE NUMBER: 5 41150* 253249
Thank you
E mail : pilotkoray@***.com
Reason of review: Poor customer service.
Monetary Loss: $300.
Location: Antalya, Antalya
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