Antalya, Antalya
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Hi,my suitcase handle maked same problem 3 times in 4 months.Each time service cant fix it .Than I want to change it with new suitcase in warranty with right the rule regulation.Unfortunately your distrubutor DESA in Turkey did not without any acceptable reason.

I have bill and waarant paper.

Last 2 monts nothing change ,suitcase still in service.

İnformation of Suitcase:

24.05.2012 Bill Date

Aeris Spin 68 Black

D18909168 00 0U 21232548

23404 1041 1BEU AERİS SPIN

UNDER BARCODE NUMBER: 5 411501 253249

Thank you

E mail :

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of samsonite aeris suitcase and associated monetary loss in the amount of $300. Samsonite needs to read this review and look into the issue (if any) according to poster's claims.

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