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Hi,my suitcase handle maked same problem 3 times in 4 months.Each time service cant fix it .Than I want to change it with new suitcase in warranty with right the rule regulation.Unfortunately your distrubutor DESA in Turkey did not without any acceptable reason.

I have bill and waarant paper.

Last 2 monts nothing change ,suitcase still in service.

İnformation of Suitcase:

24.05.2012 Bill Date

Aeris Spin 68 Black

D18909168 00 0U 21232548

23404 1041 1BEU AERİS SPIN

UNDER BARCODE NUMBER: 5 411501 253249

Thank you

E mail : pilotkoray@hotmail.com

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of samsonite aeris suitcase and associated monetary loss in the amount of $300. Samsonite needs to read this review and look into the issue (if any) according to poster's claims.

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